Jobs Available

Contact Centre Manager

A leading financial services group seeks a Contact Centre Manager. The successful candidate will oversee and contribute to the tactical planning, implementation and delivery of efficient operational plans in the running of the Inbound Contact Centre. And will be accountable for the management of people, process, technology and budget to ensure the attainment of an enhanced customer experience.

UDO Team Leader

A leading financial services provider seeks a UDO Team Leader to join their dynamic team. The successful candidate will need to develop, motivate, guide and lead the team achieve business objective, through maximizing the departmental targets and service levels for their region of accountability.