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Employee Benefits Sales Consultant

Vacancy Details

Reference No.



Our client in the banking industry is looking to employ an Employee Benefits Sales Consultant drive the Group brand and sell Employee Benefits to corporates and service the strategy in the business’ Wealth division to achieve sales and service targets.



  • Sell Employee Benefits on the business platform to corporates and service the strategy in the Wealth division to achieve sales and service targets
  • Contribute to a culture conducive to the achievement of transformation goals by participating in business Culture building initiatives (e.g. staff surveys etc)
  • Participate and support corporate responsibility initiatives for the achievement of business strategy
  • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to the organisation
  • Identify common customer service breakdown and drive relevant corrective measurements to ensure customer satisfaction
  • Conduct service-related workshops and training interventions to improve customer service
  • Analyse relevant customer feedback systems and identify common trends in customer breakdowns and recommend corrective action to achieve world class service expectations
  • Ensure adherence to service standards and strategies by observation and measurement and recommending corrective action
  • Collaborate with key stakeholders to identify initiatives to ensure achievement of sales and service targets
  • Support relevant areas to achieve sales and service objectives by highlighting gaps and opportunities
  • Monitor and coach to ensure understanding and effective utilisation of all sales and service systems to achieve strategic objectives
  • Reducing application errors and improve data quality by identifying frequent offenders and putting corrective activities in place
  • Conduct regular checks on sales claimed and leads provided to ensure compliance with policy and procedures
  • Monitor budget to ensure no overspend on marketing and sales within the region
  • Improve branch profitability through driving net new to franchise acquisition
  • Drive activation and entrench sales to improve revenue generating accounts
  • Focus on portfolio tilt and drive relevant products to increase revenue

 Type of Exposure

  • Conducting root cause analysis
  • Working with a group to identify alternative solutions to a problem.
  • Analysing situations or data that requires an evaluation of multiple factors
  • Interacting with diverse people
  • Building and maintaining effective cross-functional relationships with internal and external stakeholders
  • Developing ways to minimise risks
  • Analysing and interpreting qualitative and quantitative data
  • Drafting reports
  • Interacting with various levels of management
  • Managing conflict situations
  • Managing multiple projects
  • Influencing stakeholders to obtain buy-in for concepts and ideas
  • Answering customer questions
  • Sharing information in different ways to increase stakeholders understanding
  • Communicating complex information orally
  • Communicating complex written information
  • Brainstorming ways of improving a product or situation
  • Challenging the status quo with a view to improving the environment or people's understanding
  • Identifying trends
  • Checking accuracy of reports and rec
  • Communicating standards to others
  • Conducting gap analysis
  • Conducting a needs analysis
  • Comparing two or more sets of information
  • Coordinating and securing buy-in from internal stakeholders
  • Preparing and delivering a presentation
  • Writing business proposals
  • Providing professional advice/opinion
  • Using different approaches in new work situations
  • Coaching others


Essential Qualifications - NQF Level

  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National 1st Degrees

FAIS Affected

  • FAIS Affected - Yes

Preferred Qualification

  • FAIS Qualification, Regulatory Examination 1 Qualification

Minimum Experience Level

  • 3-5 years working experience as a Sales Consultant selling Employee Benefits to corporates within the Banking/Financial Services Industry.

Behavioural Competencies

  • Building Partnerships
  • Earning Trust
  • Energy
  • Facilitating Change
  • Innovation
  • Work Standards
  • Planning and Organizing
  • Customer Focus

Kindly note, if you have not heard from us within two weeks of your application please consider it unsuccessful.

Position Type


Work Level



Market Related


Banking/Finance And Investment

Salary Type



Cost To Company

Affirmative Action


Geographic Location

Kwazulu Natal - Durban