Apply for Job

Insurance Procurement Manager

Vacancy Details

Reference No.



Our client in the financial services industry is seeking to employ an Insurance Procurement Manager who will be responsible for managing and controlling aspects of motor vehicle claims, including assessments and repairer complaints as well as ensures correct interpretation of the service level agreements with panel service providers, parts suppliers and assessors.


  • Influence lower cost of claim and ensure quality of repairs
  • Responsibilities include risk management and vendor management, arbitrations and dispute handling
  • Manages and maintains relationships both internally and externally
  • Approves and qualifies vendors and authorises orders
  • Monitors the cost schedule and performance factors of major subcontractors
  • Coordinates other departments to determine materials needed and deadlines to be met
  • Conceptualise and implement supplier management criteria for insurance claims
  • Implement strategies to control and improve average cost of claim
  • Manage the sourcing and approval of new suppliers in line with business requirements
  • Management of the internal assessing audit team
  • Review processes to improve claims turnaround times and quality of supplier service delivery
  • Implement and manage claims supplier audit function
  • Implement and manage relevant audit strategies relating to repairers and assessors
  • Analyse data to determine trends and utilise the information to introduce solutions where required
  • Manage stakeholder engagement and build relationships with key partners (e.g. parts, repairers, assessors)
  • Negotiates and approves preferred supplier contracts
  • Ensures implementation of claims suppliers
  • Assist with trouble shooting on problematic repairs
  • Ensure there are sufficient parts suppliers and repairer relationships established to manage capacity
  • Manage and maintain a zero-tolerance environment in relation to fraud
  • Ensures fraud checks and physical inspections are conducted on all suppliers and repairers
  • Allocates work in progress (WIP) to assessing audit team
  • Manages ad hoc projects
  • Provides feedback and reporting to relevant stakeholders
  • Implement and maintain the TMS system
  • Ensures the business operates within the legal requirements in terms of treating customers fairly (TCF)


Qualifications and Experience

  • Matric
  • Relevant Degree / Diploma or equivalent
  • 5 – 8 years’ Insurance supplier management experience at management level
  • Knowledge of vehicle parts and panel beating processes essential


Requirements and Skills

  • Adopting practical approaches
  • Examining information
  • Interpreting data
  • Establishing rapport
  • Directing people
  • Convincing people
  • Articulating information
  • Making decisions
  • Resolving conflict
  • Inviting feedback
  • Meeting timescales
  • Managing tasks
  • Upholding standards
  • Following procedures
  • Producing output
  • Seizing opportunities


Kindly note, if you have not heard from us within two weeks of your application please consider it unsuccessful

Position Type


Work Level



Market Related


Banking/Finance And Investment

Salary Type



Cost To Company

Affirmative Action


Geographic Location

Gauteng - Midrand