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Learning Facilitator

Vacancy Details

Reference No.



Our client is the largest specialist cell captive insurance group of its kind and the leading alternative risk transfer provider in South Africa, comprising a short-term insurer, life insurer and an underwriting manager. They provide structured insurance products, cell captive facilities and access to a broad and diversified panel of related services and professional reinsurance markets.


  • To develop and facilitate learning solutions, focusing on building capability and competence that will enable and promote the delivery of the organisations’ strategy and the organisations’ strategic objectives
  • Ensure all learning solutions are aligned with the overall organisations’ Learning and Talent strategy and clients’ needs
  • Liaise with managers to determine day to day training needs and schedule training sessions
  • Deliver soft skills training and bespoke technical training to operational staff
  • Support and mentor new employees through the on-boarding process
  • Conduct evaluations to identify areas of improvement
  • Monitor employee performance in response to training
  • Create and maintain a positive and professional learning environment
  • Manage the design, delivery and continuous improvement of training programs as well as on-going learning opportunities across the organisation, in support of the organisation’s needs
  • Manage the upkeep of all technical learning material
  • Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs
  • Conduct specific training needs assessments to support the design, development and delivery of corporate training programs and strategies
  • Partner with individual departments to outline deliverables, expectations and risks, to include specific training needs for staff
  • Produce training schedules and lesson plans for all training interventions
  • Execute training sessions, webinars, workshops etc. in groups or individually Keep and report data on completed courses, absences, issues, evaluation etc.
  • Determine overall effectiveness of programmes and make improvements
  • Manage and report on all e-learning course
  • Manage and report on all elements of the FAIS requirements to management
  • Manage and maintain the FAIS competency register
  • Prepare learning reports for submission to management for the various operations and governance forums in the business


Qualifications and Experience

  • At least 3-4 years' experience as learning and development consultant
  • Extensive experience in the facilitation of behavioural and technical training to operational staff
  • Demonstrated success in developing and deploying learning projects, interventions, programmes and solution, preferably in a corporate financial services environment
  • Experience in customizing content or curriculum, adapting generic content via redesign, optimising technology, and development of exercises, simulations, gamification and role-plays to fit different types of learners
  • Extensive learnership, internship and graduate programme experience
  • Exposure to the Financial Services industry, exposure to short term insurance environment and commercial line is a must
  • Knowledge and understanding of the FAIS Fit and Proper requirements
  • Understanding of the SDA, BBBEE and related legislation and its influence on business practices
  • Strong knowledge of instructional design, development processes, delivery and evaluation methods
  • Knowledge in TBL design
  • Understanding the ADDIE model of Instructional Design
  • Knowledge and skills in adult learning, training and related industry trends
  • Knowledge of learning facilitation methodologies


Requirements and Skills

  • Collaboration
  • Client orientated
  • Attention to detail
  • Drive for results

Kindly note, if you have not heard from us within two weeks of your application please consider it unsuccessful

Position Type


Work Level



Market Related



Salary Type



Cost To Company

Affirmative Action


Geographic Location

Gauteng - JHB North