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Senior Administrator - Umbrella Fund

Vacancy Details

Reference No.



A prestigious employee benefits solution has a vacancy for an individual who is proficient in Microsoft Packages and has excellent organisational skills. The purpose of the role is to process and control all claims, monthly updates, prepare section 14 data, prepare employer monthly management committee reports and query solutions.


  • Apply rules, policies and administration procedures of different employers within the Umbrella Funds in accordance with the organisations standards and the Service Level Agreements.
  • Organise and manage workload and attend to member queries to ensure that this is delivered in a professional manner in terms of Service Level Agreements.
  • Assume responsibility of the full administration function i.e. Monthly updates, all types of claim payments, benefit statements, employer management committee reports.
  • Ensure that turnaround times are adhered to.
  • Manage own performance and productivity standards and identifying areas of improvement.
  • Drive excellent service provision.
  • Analyse and investigate claims before payment is made to the member.
  • Ensure that organisation and team procedures are followed.
  • Build and manage relationships with internal and external stakeholders.


  • English as 2nd language would be advantageous.
  • Matric, tertiary qualification would be advantageous.
  • Must have a minimum of 7 years employee benefits experience.
  • Excellent communication skills.
  • Everest knowledge.

Kindly note, if you have not heard from us within two weeks of your application please consider it unsuccessful.

Position Type


Work Level



Market Related


Office Support

Salary Type



Cost To Company

Affirmative Action


Geographic Location

Gauteng - Midrand