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Senior Technical Trainer

Vacancy Details

Reference No.



A leading financial services provider is seeking a Senior Technical Trainer to enable learning and development for internal and external company stakeholders through analysis, design, development, implementation and evaluation of learning solutions in order to achieve the company's strategic objectives.


  • Determine the scope of work of specific learning interventions, including deliverables and timeframes and conduct needs analysis.
  • Deliver Learning and Development (L&D) solutions through learning interventions that are aligned with business and cluster strategic intent.
  • Apply L&D practices by keeping abreast of industry trends (Financial sector and Education, Training and Development) and legislative requirements.
  • Make recommendation to business by identifying trends and providing feedback on identified success factors, risks and gaps.
  • Consult with clients through regular interactions to develop an understanding of their business context, structure and needs.
  • Build and maintain relationships with internal stakeholders through consultation, understanding their requirements and accommodating needs.
  • Build and maintain relationships in external stakeholders by ensuring contracted deliverables are met.
  • Design and develop the required learning intervention, assessment and learning aids whilst ensuring they are appropriately positioned.
  • Obtain sign off of learning material/interventions by relevant stakeholders.
  • Determine if business areas would require change management interventions through analysis of current and (to-be) redesigned process maps.
  • Create an implementation plan/ learning proposal.
  • Mitigate risk by identifying deviations from contracted plans and processes and escalating as required.
  • Ensure accurate tracking and reporting of learning interventions.
  • Contribute to development of procedures, processes and standards.
  • Ensure accuracy of learning material content about product, processes, systems and legislative requirements Support the achievement of the business strategy, objectives and values.
  • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
  • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses.
  • Contribute to a culture conducive to the achievement of transformation goals.


  • Matric / Grade 12 / National Senior Certificate.
  • Relevant HR diploma or degree, specialisation in Learning and Development, ODETDP diploma /certificate, qualifications in area of specialisation e.g. Short-Term Insurance; Investments; Executors; Financial Planning / Structuring.
  • 8-10 years of relevant financial services industry experience.

Kindly note that if you do not hear back from us within two weeks, kindly consider your application unsuccessful.

Position Type


Work Level



Market Related


Banking/Finance And Investment

Salary Type



Cost To Company

Affirmative Action


Geographic Location

Western Cape - Cape Town CBD