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Campaign Analyst

Vacancy Details

Reference No.

NQ-42744

Synopsis

Our client, a renowned financial services organisation is currently seeking a creative individual to assume the role of Campaign Analyst. The successful incumbent will be responsible for analysing the quality of the organisations customer campaigns in order to ensure that they are appropriately executed and adhere to all relevant quality standards that have been set out by the organisation.

Description

  • Identify process improvements (Cost Savings or efficiency improvements).
  • Cultivate and manage objective working relationships with a variety of stakeholders like technical, business, project managers and testing analysts in the recommendation of business solutions.
  • Maintain expert knowledge of relevant legislative amendments, industry best practices and provide proactive advice and solutions to relevant stakeholders.
  • Manage stakeholder activities including loading of campaigns, issuing of MIS and all quality assurance duties.
  • Drive improvement of campaign performance and successes in regard to target market, Quality of data, relevance of offer, customer experience, and customer requirements.
  • Successfully, track and report on Client Campaigns and initiatives.
  • Facilitate quality delivery across the various teams by monitoring business requirements and the adherence and compliance to quality standards and ensure implementation of identified quality methodologies and improvement initiatives.
  • Provide an efficient administration service through careful and timeous planning, reporting and updating of all related information.
  • Comply with governance in terms of legislative and audit requirements by managing and preparing all Audits, follow up and finalization of all audit exceptions for the business units.
  • Provide ongoing intelligence on customers and competitors using internal and external data sources i.e. monitor surveys etc. and offer input into market analysis and segmentation.
  • Assist in aligning processes in the business and ensure that this is in line with customers’ expectations by identifying possible risks in the area and come up with suitable action plans to ensure there are no loop holes in the process.
  • Manage own development to increase own competencies.

Requirements

  • Relevant Degree or Diploma (Bcom Marketing Management).
  • 3 to 4 Years related experience.
  • Financial and banking product knowledge as well as knowledge regarding the requirements of the different products.
  • Various banking system knowledge and experience.

Kindly note, if you have not heard from us within two weeks of your application please consider it unsuccessful.

Position Type

Permanent

Work Level

Senior

Salary

Market Related

Industry

Marketing

Salary Type

Annually

Package

Cost To Company

Affirmative Action

Yes

Geographic Location

Gauteng - JHB North