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Private Banker

Vacancy Details

Reference No.

NN-42341

Synopsis

A leading financial service provider is currently seeking an individual to assume the role of Private Banker. The successful incumbent will be responsible for proactively acquiring new clients and developing, maintaining and expanding a client portfolio through high touch professional and personalised relationships with high net worth clients.

Description

  • Identify, control and escalate potential risks which may lead to increased costs.
  • Manage costs or expenses within approved budget to achieve cost efficiencies.
  • Deliver against operational and cost targets.
  • Prioritise resource allocation in order to minimise and reduce wastage.
  • Drive adoption of digital and other self-service options across client base.
  • Collaborate closely with relevant business units and the organisations product houses as per strategy.
  • Be an ambassador for the organisation as a financial service provider encompassing the organisations internal values and ethical standards.
  • Maintain expert knowledge on all of the organisations approved products, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
  • Ensure that the quality of advice remains high and consistent and in line with the organisation’s investment philosophy and product approved matrix.
  • Liaise and interact with clients and or customers via approved communication channels in a positive and helpful manner.
  • Respond to customer requests in a timely and efficient manner.
  • Increase the effectiveness and efficiency of operational services by communicating with and actioning stakeholder concerns.
  • Resolve customer dissatisfaction/complaints by taking ownership of the problem.
  • Analyse customer feedback to help improve customer service.
  • Ensure that delivery is accurate, timeous and of an acceptable standard.
  • Ensure that product or service knowledge and advice is technically accurate.
  • Know and understand customer needs in order to deliver a quality service.
  • Propose ideas to improve customer service.
  • Manage stakeholders and adhere to relevant SLA agreements.
  • Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members.
  • Ensure compliance is adopted in terms of systems and procedures as laid out by the organisation.
  • Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
  • Ensure optimal usage and protection of business assets.
  • Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.
  • Provide regular reports on delivery of services against agreed service level agreements and
  • Ensure increasing number of clients by selling the full respective value proposition (bundle products) and ensure clients are registered on digital and other self-service options.

Requirements

  • Relevant Degree in Finance or Economics or Accounting.
  • FAIS accreditation required.
  • 3 to 5 years relevant client facing experience.
  • Strong background in investments, corporate finance, Private Banking or related advisory services experience is necessary. 
  • Experience in dealing with complex personal and juristic financial structures.
  • Experience in analysing and interpreting complex personal and juristic financial statements (balance sheets, income statements, cash flow statements, financial ratios).
  • Experience in structuring non-traditional security-based lending facilities.
  • Experience in providing tailored solutions to significant families.
  • Experience in advising clients regarding Company Succession Planning.
  • Experience in dealing with clients and structures across various jurisdictions.
  • Product knowledge in Capital markets, risk management, investment management, trust and estate planning.

Kindly note, if you have not heard from us within two weeks of your application please consider it unsuccessful.

Position Type

Permanent

Work Level

Senior

Salary

Market Related

Industry

Sales

Salary Type

Annually

Package

Cost To Company

Affirmative Action

Yes

Geographic Location

Gauteng - JHB North