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Social Media Manager

Vacancy Details

Reference No.

NQ-41672

Synopsis

Showcase your social media skills at a luxury experiential travel company seeking a Social Media Manager to look after the company’s social media presence and elevate the company’s brand. Proficiency and experience in social scheduling and listening tools will be highly advantageous for this role.

Description

  • Conceptualise and write monthly content plans across social media platforms in line with social strategy, consumer insights and brand tone of voice
  • Assist with research, creation, conception, and presentation of social media strategy and integrated marketing campaigns
  • Interpret and roll-out strategy and creative concepts
  • Communicate and coordinate with CMO, Brand Development and Brand Manager Teams to ensure that the social media strategy supports overall brand objectives
  • Develop fresh creative ideas in line with social media and content trends
  • Devise strategic, brand-aligned posts based on breaking news and trending topics
  • Publish daily content posts in accordance with monthly plans
  • Review user comments and posts in a quick and timely manner
  • Respond to comments in order to foster a positive community and add value to the customer experience
  • Escalate complaints, queries and concerns to relevant stakeholders
  • Listening and reporting: turn conversations and guest feedback into actionable insights and reports

Requirements

  • Degree or diploma in journalism, communications or English, or a PR or corporate communications certificate
  • Excellent understanding of social media marketing and related disciplines including content strategy
  • Technical understanding of social networks’ design and functionality specs
  • Highly skilled in Microsoft Office
  • Proficiency and experience in social scheduling and listening tools
  • Minimum two and a half years of online copywriting or social media writing experience

Kindly note, if you have not heard from us within two weeks of your application please consider it unsuccessful

Position Type

Permanent

Work Level

Senior

Salary

Market Related

Industry

Travel/Tourism

Salary Type

Annually

Package

Cost To Company

Affirmative Action

Yes

Geographic Location

Gauteng - JHB North