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Senior Manager: Operational Risk

Vacancy Details

Reference No.



Develop and monitor the implementation of the Operational Risk Management Framework in the company’s and its subsidiaries to comply to regulatory requirements. Under this role, ensure alignment to international best practice as a Senior Manager, specialising in operational risk.


  • Deliver on the group operational risk management strategies and annual business plans aligned to regulatory requirements and take corrective action, where necessary
  • Provide input into the enhancement of the operational risk management framework methodologies, policies, processes and provide guidance to address operational risk challenges in the company’s and its subsidiaries
  • Improve the effectiveness and relevance of internal and external loss operational risk data
  • Review outcome of operational risk practices of stakeholders
  • Monitor and analyse major operational risk losses and control breakdowns
  • Identify regulatory changes and potential future operational risks
  • Engage with stakeholders to understand their operational risk
  • Develop and maintain partnerships with stakeholders to facilitate accomplishments of operational risk objectives
  • Become a trusted advisor to and influence decision making of stakeholders by providing an advisory service, guidance and support on operational risk management practices
  • Contribute to a culture of transformation by participating in the company’s culture building Identify opportunities to influence the improvement or enhancement of business processes and methodologies
  • Provide input into and advice on the alignment between regulatory capital and the company’s clusters' risk profile and risk appetite
  • Provide input, related to operational risk deliverables into the GORM budget in line with finance requirements and business plans
  • Contract deliverables, services and pricing with the company’s clusters and agree transfer pricing allocation to clusters
  • Use budget allocation effectively by implementing enhancements to operational risk management practices and improve efficiencies
  • Review the company’s and business unit plan and ensure delivered systems, process, services and solutions are aligned to support the achievement of the business strategy, objectives and values. Identify training courses and career progression opportunities to improve personal and professional capability
  • Ensure all personal development plan activities are completed within specified timeframe. Share operational risk related knowledge, resources and practices with team and stakeholders. Obtain buy-in for developing new and / or enhanced processes that will improve the functioning of stakeholders' businesses


  • Essential Qualifications - NQF Level
  • Advanced Diplomas / National 1st Degrees
  • Preferred Qualification
  • Chartered Accountant, Advanced Diplomas / National 1st Degrees
  • Essential Certifications
  • Preferred Certifications
  • 5-8 years’ experience in Risk, Governance and Auditing and / or 8-10 years’ experience in banking and / or Insurance

Kindly note, if you have not heard from us within two weeks of your application please consider it unsuccessful

Position Type


Work Level



Market Related



Salary Type



Cost To Company

Affirmative Action


Geographic Location

Gauteng - JHB North