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Manager: Technology and Operational services

Vacancy Details

Reference No.



We are seeking a Manager: Technology and Operational services for an Energy Company. This vacancy is based in a Northern suburb of Johannesburg.


Job Purpose:

  • The purpose of this role is to manage and support business technology solutions and business processes relating to the monitoring the IT Infrastructure and Operations service which entails managing the SLA’s, 3rd party vendors
  • Resolving IT queries, servers and network administration, maintenance, testing and analysis of new and existing technology components to ensure optimum system
  • Application operation to support the business objectives
  • Responsible for monitoring IT infrastructure, Servers and operations services including but not limited to Data
  • Centre operations and connectivity, network operations and security, desktop computing services
  • Antiviruses, IM, MS Exchange, Backups, Printing and Helpdesk operations


Education and Experience:

  • BSc Computer Science or related discipline (Post-Graduate qualification will be added advantage)
  • ITIL
  • Prince2 / PMP certification
  • Familiar with high availability, business impact analysis and business continuity concepts to build a robust and reliable Disaster Recovery solution
  • ICT Infrastructure, Operations and Service Management Extensive knowledge of data center operations, telecommunications, network engineering, data center applications, client/server computing, and production operations support. Specific technologies of note include but not limited to Microsoft Server & Client operating system and infrastructure applications, VoIP and Networking, VMware, Citrix, EMC and/or NetApp Enterprise-level SANs, Server infrastructures, and multi-carrier WANs
  • Experience in related IT disciplines such as data processing, hardware platforms, enterprise software applications, server administration and outsourced systems
  • Demonstrated critical thinking and planning at a tactical level. Ability to translate tactical plans into specific objectives, and to create and execute project plans to achieve objectives
  • A deep understanding of the interdependent relationship between infrastructure, information security and the applications/services they enable as well as the criticality of maintaining strong connections between the respective teams within IT


Position Type


Work Level



700000.00 - 750000.00



Salary Type



Cost To Company

Affirmative Action


Geographic Location

Gauteng - JHB North